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General FAQ's

Do I need a physical Ticket?

No, you don’t need a physical ticket, you can have an e-ticket on your phone, which will have a QR code. If you are not sure you have the right thing, head to our box office before the start and we can help you at the box office

Do you offer discounts?

Yes — Mowlem Members get discounted prices on most events (look for the members’ price when booking.

How do I book tickets?

Online through our website or through our box office during opening hours.

I’ve lost my tickets or need help with a booking — who do I contact?

Email boxoffice@themowlem.com or call the Box Office during opening hours.

What are the Box Office opening hours?

Regular daytime hours are Monday, Wednesday, Friday & Saturday, 11am–1.30pm. For live events or cinema screenings, the Box Office also opens 45 minutes before the performance. General enquiries: 01929 422 239

What is Spektrix?

Spektrix is a leading box office and theatre ticketing software. It is used worldwide and is replacing our Ticketsource system. We are hopeful that it will provide an improved user experience for our patrons.